With the Assist assistance and service programmes, you can be more responsive and worry-free. Our technical teams, made up of experts from the field, are on hand to answer all your questions, give you the right advice and support you throughout the life cycle of your equipment.
From technical checks on your machines to opportunities to improve your winery’s processes, our service contracts will support you throughout the year, according to your needs, to help you make the most of your facility.
With Bucher Vaslin service contracts, your peace of mind is assured.
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Your first point of contact, the technical support platform, puts you directly in touch with experienced professionals who will be able to guide you.
Assistance contracts enable our specialists to gain remote access to your machine’s PLC on some of our equipment (subject to prior authorization).
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Regular maintenance helps to increase productivity and overall machine life.
Availability of spare parts (or equivalent) for its equipment for up to 20 years after a model has been discontinued.
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Bucher Valin has integrated a continuous improvement approach into its product development process, and offers you a range of solutions adapted to your machine pool.
After-sales kits allow you to deal with a technical problem caused by the age of your equipment, to extend its service life, to increase productivity and to improve certain functions.
– Optimum machine productivity
– Reduced risk of incidents and machine downtime
– Technician availability
– Fast, qualitative responses
– Extension of the service life of machine components
– Equipment upgrading
– Adaptability